Find a safe location away from traffic.
Move to a safe place if possible, such as a roadside turnout or car park.
Roadside assistance
Support when you need it.
Know the right steps when your journey is interrupted.
In an emergency, call 1884400Roadside assistance terms depend on your local agreement
01 / Roadside assistance
Put safety first.
If possible, stop in a safe location away from traffic. Follow local road-safety guidance. If anyone is in immediate danger, contact local emergency services.
Follow local road-safety guidance.
Turn on hazard lights and follow local laws and guidance.
Contact the appropriate support.
Call the assistance number given in your Subaru documents. If anyone is in immediate danger, call emergency services first.
Have these details ready.
Save the following information so you can share it quickly when you contact for assistance.
Precise location
Your current location or nearby landmarks.
A safe contact number
A number where you can be reached.
Vehicle and symptoms
Your vehicle model and a clear description of the issue or warning message.
Passengers and accessibility needs
Let the team know about passengers and any accessibility needs.
02 / Roadside assistance
Understand your assistance entitlement.
Assistance availability, distance limits and exclusions are defined in your local agreement. Ask your Subaru distributor for the terms that apply to your vehicle.
Contact the distributorGeneral enquiry about assistance
03 / Roadside assistance
Keep useful details close.
Save your assistance number, agreement reference and vehicle details in your phone before you travel.
Assistance contact
Save the assistance number from your Subaru documents in your phone.
Policy reference
Keep your policy number or reference handy for quick access.
Vehicle information
Note your vehicle model and any relevant details before you travel.
Frequently asked questions
Where do I find the real assistance contact?
Use the assistance contact provided in your local policy documents. This demonstration site does not provide an operating rescue service.
What does my assistance entitlement include?
Entitlement depends on your local agreement. Check your policy documents for what is included.
Are there any limits or exclusions?
Distance limits and exclusions are defined in your local agreement.
How can I prepare before a trip?
Save your assistance number, policy reference and vehicle details in your phone before you travel.
04 / Roadside assistance
